ACT FAST!

Deliver the best customer experience with the online version of Office Solutions CTI that allows users to perform different CTI, WorkMate, and Campaign-related functions while on-the-go.

Doing the BEST work from anywhere and with our favorite devices – laptops, tablets, and smartphones. In a range of reporting, monitoring, recording and CTI software applications.

Unified and automated method of handling customer interaction in a broad range of cost effective standard ready-to-go features and comprehensive application integration.

A professional business client grade voice recording software and application server specifically designed for sized businesses.

An efficient management tool enables to maximize the utilization of staff and phone system. Providing live feeds from the phone system easily to monitor and alter the status of staff in turn provides the opportunity to improve call flows.

Integrated with telephone systems to help manage sized businesses in industries such as hospitality, term accommodations, serviced offices and any other type of service business.

Increase employee accountability by keeping track of team’s daily activity that manage agents time and shift status efficiently in just a single platform and allows to organize, capture tracks working hours, completed-pending in-between tasks, attendance and absences of employees and even control cost implying situations such as over lapping shifts.