Service Offices

Establishing and maintaining telephone system businesses resources and usage for the serviced office or campus environments can seem like a daunting prospect.

Whether you need to bill your clients telephone usage, control or cap outgoing call spend, screen and announce incoming calls based on DID/DDI numbers, record some or all calls, it’s essential that you can provide the most effective and easily administered solutions, whilst minimizing the risk of costly mistakes.

Office Solutions provides:

  • Easy to use applications
  • Secure login access
  • Quickly & easily report & bill outgoing or incoming calls
  • Record all/specific inbound/outbound calls
  • Securely access recordings by user logon
  • Extract, export or email whole or particular sections of call recordings
  • Monitor & report performance of all/individual or blocks of extensions or lines

Applicable Products: