Office Wallboards

Using Office Solutions wallboards is one of the most effective ways to increase performance and productivity. Wallboards provide an excellent means to help agents and supervisors monitor and maintain both individual and group performance.  Easily and effectively display helpful key performance indicators (KPI’s) such as calls waiting and service levels. Monitor and manage in real-time call loading at site, group and agent levels. Quickly create from templates then save profiles for standard, custom and rotating wallboards and leaderboards to meet your unique requirements.

Monitor Engage and Motivate

Improve performance and culture in your call or contact centre. Engage and motivate staff to stay focused on targets set by managers.

Benefits

  • Measure Staff Performance
  • Monitor Site Performance
  • Increase Customer Satisfaction
  • Improve Call Handling Times
  • Increase Productivity
  • Increase Efficiency
  • Improve SLA
  • Live Campaign Tracking

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Industry Based Solutions

Automotive

Serviced Office

Call Centers

Financial

Health Care

Insurance

Local Government

Legal

A Selection of Companies that have chosen our applications

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