CRM Integration Table
| CRM or Application | Click to Dial via CommsOffice | Click to Dial via CRM or Application | Screen Pop in CommsOffice Alert Window | Screen Pop in CRM or Application | Additional Features & Notes(May require additional software or licensing) |
|---|---|---|---|---|---|
| Microsoft Outlook 32Bit | ✔ | ✔ | ✔ | ✔ | Account code and custom diallers available |
| Microsoft Outlook 64Bit | ✔ | ✔ | ✔ | ✔ | Account code and custom diallers available |
| Microsoft Word | ✔ | ||||
| Microsoft Excel | ✔ | ✔ | |||
| Microsoft Access | ✔ | ✔ | ✔ | ✔ | Screen Pop application depends on application features |
| Microsoft Axapta Version 3.0 | ✔ | ✔ | |||
| Microsoft Dynamics AX 4.0 to 2012 | ✔ | ✔ | ✔ | ✔ | Screen popping via MS Outlook or MS Exchange |
| Sage – ACT! Pro & Premium 2005 – 2013 | ✔ | ✔ | ✔ | ✔ | |
| FrontRange Goldmine V5.5 – 9.2 | ✔ | ✔ | ✔ | ✔ | |
| Maximizer Software Maximizer V9-V12 | ✔ | ✔ | ✔ | ✔ | |
| Sage Line 50 Accounts | ✔ | ✔ | ✔ | ||
| CRM or Application | Click to Dial via CommsOffice | Click to Dial via CRM or Application | Screen Pop in CommsOffice Alert Window | Screen Pop in CRM or Application | Additional Features & Notes(May require additional software or licensing) |
| Pegasus Opera II V4 – V9.91 | ✔ | ✔ | ✔ | ||
| Midsoft Mailtrad | ✔ | ✔ | 1st Party TSP Client connectivity | ||
| MAM Autopart V17TB | ✔ | ✔ | ✔ | ||
| IMS Tankerbase | ✔ | ✔ | |||
| Mentor Business Systems Cash For Windows | ✔ | ✔ | |||
| Kesho Systems Curtains II Credit Union | ✔ | ✔ | |||
| CoLinear Systems Inc. CoLinear Response Order Management | ✔ | ✔ | |||
| E-Synergy | ✔ | ✔ | |||
| Legrand Software Group Legrand CRM | ✔ | ✔ | |||
| Rental Network Software | ✔ | ✔ | |||
| LDAP (Lightweight Directory Access Protocol) | ✔ | ✔ | |||
| ODBC | ✔ | ✔ | Connect and display selected data from any Windows ODBC database |
