COVID-19 has left many companies and their now remote workers facing new communications difficulties. Many are struggling to maintain consistent levels of sales, productivity, and service. Businesses have had to move from an on-premise environment with established business telephone and IT systems to dispersed home working environments. To be able to cope with these new distributed modes of operation efficiently and fluidly, employees, supervisors, and managers need new tools that make team communication and collaboration more efficient and unified.

CommSoft has produced a new SIP client softphone called DeskMate, which is not only designed for a distributed workforce but is also specifically developed to work with any PBX as long as there is a SIP extension. This provides users with a unified communications client and adds new functionality while keeping ROI on existing telephone systems intact.

DeskMate adds business telephone capabilities and more to a device that team members already use such as a home PC or laptop. Simply log on to provide office desk facilities at home and on the move. DeskMate provides real-time presence, messaging, and voice communication for any employee or team wherever they are working.

If you want more information or a demonstration of DeskMate or for any of our software solutions please call or email using the contact details below.

If you already have one of our products we can provide new or additional products, more licenses, discuss any reconfiguration, services and support to ensure your workforce is productive now and into the future. Whatever your requirements or concerns just call or email to discuss.

To learn more about CommSoft RMS customizable business solutions, call us at +1-919-586-7301 or send us an email at sales@commsoft-rms.com.