Meet Our Team

" Sol Rodriguez has been in the Call Center industry since 2007 - right after she finished her degree in Mass Communication. She started working as part of a Human Resources Team in the Philippines biggest telecommunications company and then later on joined the Call Center operations in late 2007. In 2009, she joined one of the US’ largest telecommunications company servicing corporate's all over the world.

She was later on promoted and handled her own team and played a role of Communications Specialist. She joined CommSoft RMS in 2013 and handled our Support Team. Being in the telecommunications industry for more than a decade now, she has not only equipped herself but she’s been leading our group and has been one of the key employees helping our recruitment, support, sales and development team. "
Technical Support Manager
"John is Chief Executive Officer, Director and Board Member for a number of entities whose forte lies in innovative and workable projects that benefit the success and profitability of businesses as well as community groups. His superior communication skills enhance this ability to liaise with associates as well as clients. With excellent interpersonal skills along with an ability to deal with people tactfully and professionally he is a strong advocate for increasing people’s potential through mentoring, training, communication, delegation and motivation resulting in retention and improved output."
" Tim is a Developer at CommSoft RMS since 2000. In the 90s, he completed BSC (Computing) and Master of Applied Science (Computing) part-time while working. Work wise, Tim has mainly been involved with telephone systems, CTI related software development, integrating PMS systems with phone system through the development of middle ware components. "
Senior Programmer
" David is a Developer with CommSoft-RMS and has been with the company from the early 2000s. He has been involved in developing both the front end as well as back-end applications that interface with PABX phone systems (Panasonic, Mitel, NEC, and Avaya) providing call centres with the information they need for statistical and reporting purposes. He has also worked on other projects that interact with third party sites such as ZirMed (now part of WayStar) and ProScheduler. He has a Bachelor of Applied Science (Computing) degree. "
Senior Programmer
"Jeremy is a Technical director at CommSoft RMS with over 30 years experience in engineering, software and technology. Jeremy has substantial involvement in day to day UK operations and provides solution development services across all divisions. Formally a PBX and CTI Software development manager at Panasonic before joining CommSoft. Jeremy is passionate about developing and delivering software solutions utilising new technology for the constantly changing business market."
Technical Director
"Jon is a Technical Specialist at CommSoft RMS with substantial knowledge and many years of experience in software solutions concepts, planning, implementation and support. Providing valuable help and advice to our reseller channels, partners and end users. Jon is a strong team member constantly helping ensure our solutions meet and exceed customer requirements."
Technical Specialist
" Manwai is a Technical Specialist at CommSoft RMS actively involved in all areas of software solution provision, testing, development and support. Formerly working for Panasonic in their telephone software solutions group after gaining a degree at Oxford Brooks University. Manwai is a valuable team member actively contributing to our ever-expanding software solutions and customer base. "
Technical Specialist
" Donna is the National Sales Manager for the CommSoft-RMS US division and has been with the company for more than 8 years. Donna possess a broad-based knowledge of general, financial, and operations management. With over 30 years of sales she has managed the Southeastern territory in re-vamps with freight logistics issues. Her wide range of skills continues with sales in third party solutions, integration and providing the best alternative the customer may require in any vertical market to maximize their abilities and get the most out of their staff today. She has studied Business Management and Marketing at Trident Technical College. "
Sales Manager For U.S. Operations
" As Marketing & Sales Manager, Kris joined CommSoft RMS on March 31, 2017. She graduated with the degree of Bachelor of Science in Development Communication. Her key competencies include communication skills: producing audio visual materials, writing and editing articles, modules and program proposals and conducting communication research. "
Sales & Marketing Manager
" Eloisa took up Business Ad major in Marketing from Pangasinan State University and started working as a HR/Admin Assistant cum Receptionist. She's the kind of person who knows how to execute difficult tasks with precision paying attention to all the details of a project to make sure that every task is done right and completed in a timely manner. She enjoys working with a wide variety of people to achieve a common goal efficiently and realistically. "
Executive Assistant


" Michelle has a steady source of motivation that drives her to do her best for the job and responsibilities she’s in. A result-oriented type of employee, she keeps the end goal in mind and knows which resources it will take to get there. Many think she’s a people-person, naturally outgoing, conversational and quickly find ways to feel at home in groups of complete strangers. "
Accounting Officer
" An experienced Technical Support Representative for 8 years, Jeff is knowledgeable in PC troubleshooting, computer networking and software installation and is flexible to resolve problems using available resources. He is a graduate of Bachelor of Science in Computer Network Administration."
Technical Support Associate
" Mary Joy earned her degree in Elementary Education from Taguig City University and passed the Licensure Examination for Teachers (LET). She has 3 years of experience in Customer Service and 2 years in the teaching profession before joining CommSoft RMS. "
Technical Support Associate
" Ivan earned his degree in Information Technology from AMA Computer College. With 3 years of experience as a Customer Service Representative, he continues to apply his skills and knowledge in computer technicalities, programming, MySQL as Technical Support Associate. "
Technical Support Associate
" With a degree in Computer Science Major in Computer Network Administration, Chi is a proficient troubleshooter with strong and diverse knowledge in PC, software, hardware and internet. He is patient and is able to walk user through troubleshooting and repair process. To expand his knowledge and to assist in the continued improvement of the organization is his objective in joining CommSoft RMS in 2017. "
Technical Support Associate
" Debi took Computer Engineering from Adamson University. Having worked as Message Handling Specialist, Telemarketer, Trainer, Administration Staff, Teacher, Field Researcher, Executive Assistant and Instructional Manager after graduation, she has gained a lot of professional experience from different industries. "
Technical Support Associate
" Having worked within the call center industry for 10 years, Anne has developed a wide range of skills in all aspects of customer service. With strong work ethics and self-motivation, she was awarded as one of the company's top performers before joining CommSoft RMS. She earned her degree in Chemical Engineering from Mapua Institute of Technology. To be able to use her God-given talents to contribute to the company's growth and development is her objective in joining the company. "
Technical Support Associate
" Elline finished her course as Associate in Networking and Telecommunications Technologies from AMA Computer Learning Center. She worked as a Customer Service Representative and her skills include full format and installation of Windows XP, 7, Linux Ubuntu and basic networking. "
Technical Support Associate
" Arthur has gained expertise in troubleshooting computer hardware and peripherals, computer software, telephony and networking equipment with knowledge of enterprise-wide computer system through years of experience. "
Technical Support Associate
" Jamie earned her degree in Information Technology from the University of Sto. Tomas. She developed her skills in HTML and CSS, Java, PHP, MySQL, Cisco Networking, Android Development and Blender as a Mobile Developer and earned her certificate in Microsoft Technology Associate: Data Base Administration Fundamentals before joining CommSoft RMS. "
Software Programmer
" With more than six years of work experience, she has gained special skills in leadership, computer, English and communication proficiencies. With the ability to self-manage, she can work under pressure and is self-motivated. Her technical skills include web development, mobile development, project management and linux server management "
Señior Web Developer
" Having worked as a System Developer in the software industry, Anna was a Software Engineer/Programmer skilled in HTML, Python, VB and Net and PHP Programming, SQL Query, C++, JAVA, JavaScript and C# Programming Language. She earned her degree in Computer Science/ Information Technology from Centro Escolar University. "
Software Programmer
" As a Delphi developer for almost six years with PHP knowledge gained and used for almost two years, Divine has maintained and developed various types of software for both languages. Working as a Software Developer at iGame under New Oriental Group, she created a web version of Employee Task Management System and created utilities for clients at JIMAC Inc. "
Software Programmer
" Francis describes himself as innovative and visionary. He is a thinker when it comes to formulating new ideas whether a solution or a suggestion. He always looks at possibilities of great achievements in everything he does specially in his field. He is passionate when it comes to his dreams and loves to learn new things and explore for adventure. "
Software Programmer
" A goal-oriented IT professional seeking for a challenging network-related position, Michael wants to use and apply his skills to contribute success and progress to CommSoft RMS. He graduated Cum Laude in B.S. Computer Science and earned Academic Excellence Award for Associate in Computer Science. "
Software Programmer
"With the completion of his on-the job training at CommSoft RMS, Christian was absorbed as a Programmer/Developer right after earning his degree in Information Technology from Informatics College Northgate Inc. He is experienced in building technologies and devices using microcontrollers, programming and website development and setting up devices with MySQL. "
Software Programmer
" With a degree in Bachelor of Science in Information Technology from Informatics College Northgate Inc., he is experienced in performing advance computer troubleshooting, OS installation, configuration, Server installation, Software and Hardware upgrading, programming and website developing. "
Web Programmer