Office Supervisor

Office Supervisor is an efficient management tool that enables you to maximise the utilization of staff and phone system. Providing a live feed from the phone system you are easily able to monitor and alter the status of staff which in turn provides you with the opportunity to improve your call flow, maximising both efficiency and customer satisfaction. This product is simple and easy to use yet highly effective and requires minimal training. With the ability to have more than one supervisor with different security this application can be used on multiple levels.

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TURNKEY SOLUTIONS

All of our turnkey units require minimal support, reduced maintenance and offer increased stability providing you with a reliable and robust platform that will continue to service your business.

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BENEFITS

  • Agent Management  
  • Measure Agent Performance
  • Measure Site Performance
  • Monitor System Efficiency  
  • Increase Productivity
  • Target Reporting
  • Increase Profits
  • SLA Advice

Products

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Intro
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Express
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Pro
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Compact Call Recorder
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Ultimate Call Recorder
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CTI
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Campaign
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Front Office
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Database Integration
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Wave
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Outlook Addin
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Supervisor
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Wallboard

Industry Based Solutions

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